Question 1

What are eBay condition ID codes?

Accepted Answer

eBay requires numeric condition IDs: 1000 (New), 1500 (New other/Open box), 1750 (New with defects), 2500 (Seller refurbished), 2750 (Like New), 3000 (Used), 4000 (Very Good), 5000 (Good), 6000 (Acceptable), 7000 (For parts/Not working). PipeSheets converts text values like 'Used' or 'Like New' to these codes automatically.

Question 2

I'm getting a red failure notice - what's wrong with my file?

Accepted Answer

A red failure notice in the status overlay means eBay abandoned the upload due to file format issues. Common causes: using CSV UTF-8 instead of standard CSV (especially on Mac), extra spaces or line breaks in rows, or unrecognized columns. eBay's Seller Hub Reports is more sensitive than the old File Exchange - remove any columns it doesn't recognize.

Question 3

Why does eBay reject my file saved from Mac Excel?

Accepted Answer

Mac Excel saves CSV differently than Windows - wrong line endings and potentially wrong encoding. eBay explicitly warns against using 'CSV UTF-8' format. PipeSheets outputs Windows-compatible CSV (comma-separated with CRLF line endings) that eBay accepts regardless of your operating system.

Question 4

My business policies aren't being applied - what's wrong?

Accepted Answer

Business policy names must match EXACTLY - same capitalization, punctuation, and spaces. 'Free Shipping' won't match 'Free shipping' or 'Free  Shipping' (double space). If you don't have business policies set up, leave those columns empty and fill in all individual shipping, payment, and return columns instead.

Question 5

What happened to File Exchange? Where do I upload now?

Accepted Answer

File Exchange has been replaced by Seller Hub Reports. Go to Seller Hub → Reports → Upload to access the bulk upload tool. The functionality is similar but Seller Hub Reports is more strict about formatting. The same CSV files work, but you may need to clean up files that worked before.

Question 6

How do I specify Shipping Type in my CSV?

Accepted Answer

If you're not using business policies, the ShippingType column is required. Valid values are 'Flat' for flat-rate shipping or 'Calculated' for calculated shipping. Missing this field when business policies are empty will cause upload failures.

Question 7

Can I update existing listings in bulk?

Accepted Answer

Yes. Use the 'Revise' action in your CSV. Make sure to include the ItemID column with your existing listing IDs. PipeSheets preserves ItemID columns and ensures the Action column is set correctly for revisions vs. new listings.

Question 8

eBay says 'Variation Specifics provided does not match' - how do I fix this?

Accepted Answer

This error occurs when variation attributes in your CSV don't match the existing listing's variation structure. You can't change variation specifics (like Size or Color options) via bulk upload after a listing is created. To fix, you'd need to end the listing and create a new one, or update variations one at a time in Seller Hub.

Title	Price	Quantity	ConditionID
Vintage Camera (Tested & Working!)	$149.99	1	Used
Electronics Lot — AS IS	99.99	empty	For Parts
Rare Collectible	empty	5	Like New

Title	Price	Quantity	ConditionID
Vintage Camera Tested Working	149.99	1	3000
Electronics Lot - AS IS	99.99	0	7000
Rare Collectible	empty	5	1000

eBay Bulk Upload CSV Helper

Stop getting red failure notices in Seller Hub Reports

Transform listing data for Seller Hub Reports

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2After

What Gets Fixed

How It Works

Export or Create Your Listing File

Apply eBay Cleanup

Upload to Seller Hub Reports

Frequently Asked Questions

Fix Your eBay Bulk Upload